Unfettered 'Citizen Journalism' Too Risky
12/20/07
Author: David Hazinski
Contact: David Hazinski, hazinski@uga.edu


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The following op-ed by Professor David Hazinski appeared in the Atlanta Journal-Constitution on 12/13/07. Hazinski, a former NBC correspondent, is an associate professor of telecommunications and head of broadcast news at Grady College.

You're beginning to get a lot more news . . . from you.

It ranges from the CNN YouTube debates to political blogs to cellphone video of that sniper who opened fire at an Omaha Mall. These are all examples of so called "citizen journalism," the hot new extension of the news business where the audience becomes the reporter.

Supporters of "citizen journalism" argue it provides independent, accurate, reliable information that the traditional media don't provide. While it has its place, the reality is it really isn't journalism at all, and it opens up information flow to the strong probability of fraud and abuse. The news industry should find some way to monitor and regulate this new trend.

The premise of citizen journalism is that regular people can now collect information and pictures with video cameras and cellphones, and distribute words and images over the Internet. Advocates argue that the acts of collecting and distributing makes these people "journalists." This is like saying someone who carries a scalpel is a "citizen surgeon" or someone who can read a law book is a "citizen lawyer." Tools are merely that. Education, skill and standards are really what make people into trusted professionals. Information without journalistic standards is called gossip.

But unlike those other professions, journalism ? at least in the United States ? has never adopted uniform self-regulating standards. There are commonly accepted ethical principals ? two source confirmation of controversial information or the balanced reporting of both sides of a story, for example, but adhering to the principals is voluntary. There is no licensing, testing, mandatory education or boards of review. Most other professions do a poor job of self-regulation, but at least they have mechanisms to regulate themselves. Journalists do not.

So without any real standards, anyone has a right to declare himself or herself a journalist. Major media outlets also encourage it. Citizen journalism allows them to involve audiences, and it is a free source of information and video. But it is also ripe for abuse.

CNN's last YouTube Republican debate included a question from a retired general who is on Hillary Clinton's lesbian, gay, bisexual and transgender steering committee. False Internet rumors about Sen. Barack Obama attending a radical Muslim school became so widespread that CNN and other news agencies did stories debunking the rumors. There are literally hundreds of Internet hoaxes and false reports passed off as true stories, tracked by sites such as snopes.com.

Having just anyone produce widely distributed stories without control can have the reverse effect from what advocates intend. It's just a matter of time before something like a faked Rodney King beating video appears on the air somewhere.

Journalism organizations should head that off. Citizen reports can be a valuable addition to news and information flow with some protections:

• Major news organizations must create standards to substantiate citizen-contributed information and video, and ensure its accuracy and authenticity.


• They should clarify and reinforce their own standards and work through trade organizations to enforce national standards so they have real meaning.


• Journalism schools such as mine at the University of Georgia should create mini-courses to certify citizen journalists in proper ethics and procedures, much as volunteer teachers, paramedics and sheriff's auxiliaries are trained and certified.

David Hazinski, a former NBC correspondent, is an associate professor of telecommunications and head of broadcast news at Grady College.